Global Business Acumen Centre (GBAC) for your online learning needs. Please review our refund policy carefully to understand your rights and our obligations regarding refunds.
1. General Refund Policy
At Global Business Acumen Centre, we strive to provide high-quality educational content and services. Please note that we do not offer refunds for course purchases, subscriptions, or any other services provided through our Learning Management System (LMS) portal.
2. Exceptions to the Refund Policy
2.1 Technical Issues
While we do not provide refunds for general dissatisfaction or non-usage of services, exceptions are made for specific technical issues, including:
Double Payment: If you have accidentally made a double payment for a single service, we will issue a 100% refund for the duplicate transaction.
Technical Errors: In the event of a technical error that results in an incorrect charge, we will rectify the issue and provide a 100% refund for any erroneous charges.
2.2 Process for Requesting a Refund
To request a refund for a technical issue, please follow these steps:
Contact Support: Email our support team at [Insert Email Address] within 30 days of the transaction date. Include your full name, account details, the course or service purchased, and a description of the issue.
Provide Documentation: Attach any relevant documentation, such as payment receipts or error messages, to help us investigate your claim.
Review and Response: Our team will review your request and respond within 5 business days. If approved, the refund will be processed to the original payment method within 7-10 business days.
3. No Refunds for Non-Technical Issues
Please be aware that we do not provide refunds for the following reasons:
- Change of mind or personal circumstances
- Dissatisfaction with course content or delivery
- Non-usage of purchased courses or services
4. Amendments to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our platform. Continued use of our services after any such changes indicates your acceptance of the updated policy.
5. Contact Information
For any questions or concerns about our refund policy, please contact us at: support@globalbusinessacumencentre.com/